How Can We Help You?
Choose the contact method that best matches your needs. We aim to respond to all inquiries within 24 hours on business days.
General Inquiries
Questions about White Dot, partnerships, or anything else.
hello@whitedot.chat
Support
Technical issues, account problems, or feature requests.
support@whitedot.chat
Privacy & Data
Privacy questions, data requests, or rights exercise.
privacy@whitedot.chat
Security
Vulnerability disclosure, security inquiries, or bug bounty.
security@whitedot.chat
Legal
Legal notices, DMCA takedowns, or subpoenas.
legal@whitedot.chat
Abuse Reports
Report policy violations, harassment, or spam.
abuse@whitedot.chat
Billing
Subscription questions, refunds, or payment issues.
billing@whitedot.chat
Press & Media
Press inquiries, interviews, or media kits.
press@whitedot.chat
Response Times
- Security reports: 48 hours initial response
- Support tickets: 24 hours on business days
- Privacy requests: 30 days (as required by law)
- DMCA notices: 48 hours
- Abuse reports: 24 hours
- General inquiries: 3-5 business days
Registered Office
RootAcess Cyber Solutions Private Limited
Kota, Rajasthan, India 324010
India